metcocom

Avaya Recognizes METCO at Annual Channel Meeting

Sun, 01 Dec 2019 13:41:17 GMT

Avaya Recognizes METCO at Annual Channel Meeting

METCO® – Dubai, United Arab Emirates – November 2019 – At the Avaya Partner Summit 2019, held as part of Avaya ENGAGE®, Avaya Holdings Corp. (NYSE: AVYA) honored Middle East Telecommunications Company (METCO) as “Team Engagement Partner of the Year – EMEA region”. The event was held over three days and included keynotes, case studies, and a great networking opportunity for regional industry experts.

During the event, Fadi Moubarak, Vice President – Channels, Avaya International said, “METCO is one of our long-standing partners in the Middle East, and the relationship goes from strength to strength every year. As our partnership has moved forward, we’ve been able to bring incredible benefits to our joint customers – nowhere is this more obvious than in the great work METCO has done this year to help its largest customers go digital with the latest Avaya solutions. We congratulate METCO for winning this well-deserved award, and look forward to many more years of a fruitful partnership.”

Mr. Abdulamir Q Al Muscati, General Manager – METCO Kuwait responded, “We are pleased to accept this award, which recognizes the efforts made by the METCO team this year. Our commercial and strategic relationship with Avaya began in 1978. A long list of joint achievements has made us the most reliable Avaya partner in the Middle East. METCO has the expertise, skills and resources to continue delivering the latest Avaya solutions including digital transformation, customer experience applications, and multiple cloud services; with unmatched maintenance and upgrades.”

METCO looks forward to more successful collaborations with Avaya and is truly honored by this award. The event was informative and enjoyable. Thanks to Avaya for hosting an event that adds value to all.

METCO IOT applications - the opportunities and challenges

Fri, 01 Mar 2019 12:37:25 GMT

METCO IOT applications - the opportunities and challenges

Middle East Telecommunications Company- METCO, a leading System Integrator in the MEA region, was the official keynote sponsor of the 2nd Future Cities Summit-Kuwait took place on 10th – 11th March 2019 at the Millennium Hotel, Kuwait. The theme of the summit was “Transforming Kuwait’s Cities into Secure & Digital Sustainable Cities”; and over multiple sessions discussing insights from different government institutions and private organizations on how to enable the core systems such as transport systems, government services, education, public safety and healthcare of the future cities of the world; which are in line with the Kuwait government’s vision of “Kuwait 2035 – which includes building nine smart cities”.

In METCO’s keynote session on “IoT for Healthcare and Transportation”, MECTO’s Regional Solution Manager, Mohammad Al Khateeb discussed the IoT ecosystem and the expected influence it is likely to have on our daily lives, especially in the field of healthcare and transportation. He reviewed several case studies that show the positive impact of adopting IoT in these sectors and spoke about the challenges of security, privacy and providing stable connectivity for thousands of connected devices, and how METCO’s expertise could support the public and private sectors in their endeavor of building and developing smart cities with utmost security and efficiency.

“The summit was fruitful and witnessed important discussions on the smart cities enablement, and we pay great attention to such events that address the future of the ICT industry”, stated Prashant Bangera, Sales Manager, METCO, and added “We are the experts in business communication systems. We deliver the latest technologies in the market for a seamless Digital Transformation journey that unlocks the full potential of intelligent systems, meets customers’ rising expectations, and improves the overall user experience.”

METCO sponsored the first CET conference in Kuwait

Sat, 29 Sep 2018 12:40:28 GMT

METCO sponsored the first CET conference in Kuwait

Customer Engagement Technology conference (CET World Series) arrived in Kuwait as its fifth destination after UAE, Saudi Arabia, South Africa, and Egypt. The event, which took place on September 19th, 2018 at Radisson Blu, was successful in bringing together marketing, digital/ IT and business heads to discover the latest solutions that enable greater customer experience across various industries.

Middle East Telecommunications Company-METCO joined as the Platinum Sponsor, alongside the participation of its Group General Manager Krikor Tutunjian, in a panel discussion about “The Future of Customer Engagement and AI” where he discussed how Artificial Intelligence is enriching the customer engagement and his perspective on such promising technology as an industry expert. Another noteworthy contribution was by METCO partner, Lithium Technology, which their representative, Phil Sweetland, head of customer success EMEA, talked about customers’ behavior in the digital era and their expectations for how brands interact with them and highlighted the drivers of this shift and what leading brands are doing to capitalize efficiently and effectively on this opportunity.

On the other hand, METCO pros demonstrated the carefully crafted suite of Customer Journey solutions, including Avaya Equinox™, which provides a seamless UC experience in the applications, browsers, and devices that people use every day. And Avaya Contact Center Select, a robust, context-sensitive, and collaborative multichannel contact center solution, fully integrated with the Avaya IP Office™ Platform.

Krikor Tutunjian, Group General Manager of METCO stated: “We are keen to be part of these important events to showcase our expertise as a leader in customer experience solutions. CET themes come in line with our core objectives that aim at helping organizations to deliver an intelligent customer experience”.

metcocom

Avaya Recognizes METCO at Annual Channel Meeting

Avaya Recognizes METCO at Annual Channel Meeting ﻿

METCO IOT applications - the opportunities and challenges

METCO IOT applications - the opportunities and challenges

METCO sponsored the first CET conference in Kuwait

METCO sponsored the first CET conference in Kuwait

Avaya Recognizes METCO at Annual Channel Meeting